Hello my lovely people,
A few weeks back, we were invited to the launch of the renovated and redesigned Bangalore Central situated opposite to Mayo Hall, Bangalore. This was the home for the first ever Central in India, launched 11 years ago has brought its customers high definition fashion, world class labels and a high street experience ever since.
With a change in the look and feel of the entire space, the new Bangalore Central is going to take the customers’ shopping experience to the next level.With more space, minimalistic fixtures and an amazing fashion boutique feel, the new Bangalore Central provides hassle free shopping, right from when the customer enters the store to the billing and cash counters. The space has subtle displays that compliment the store design and aesthetics. The customer service lounge has been detailed & upgraded to serve the shoppers as per international standards. Some of the brands that you can find in Bangalore Central are Micheal Kors, Giorgio Armani, Ferragamo, Calvin Klein, Diesel, Roberto Cavalli, Versace, Dolce & Gabbana and many more.
We also got a chance to speak to Kishore Biyani, Group CEO, Future Group who said, “We have always believed in staying ahead of the curve and understanding our customer’s needs. We would like to give them experiences that they don’t even know they want yet. The launch of the redesigned Central is an example of that. The amalgamation of world class brands with experiential design at the store provides customers with a global experience while keeping in mind Indian sensitivities”
Here are the unique features of the redesigned, redefined Bangalore Central for all the customers:
- Assisted shopping
o Central buddies & ushers at entry – Central buddies at the elevator and ushers at entry will assist customers with store navigation and ongoing offers
o Fashion stylists – They will help customers with expert advice on latest fashion trends
o By appointment – Customers will be able to book an appointment with fashion stylists at stores who will help them revamp their wardrobe
o Fashion attendants – Store staff to double up as fashion attendants for shoppers
o Reserved – Customers can now choose a product and reserve it for free up to 48 hours if they are not sure about it instantly
o WhatsApp shopping – They can now send their requirements through a WhatsApp message, get options and have the chosen product delivered to their doorstep
o Make-up school – Beauty expert sessions will be held for customers where celebrity look make-up tips will be shared
- Ambience and store facilities
o Central aroma – A distinct Central aroma will welcome customers at each floor
o Mother’s room – Convenience hub for mothers that will give them a private space for nursing and changing diapers along with added amenities like milk bottle heaters and food heaters
o You are special – Various exclusive benefits will be provided to Central Privilege customers, senior citizens and pregnant women
We definitely got impressed by the Redesigned Bangalore central and the amazing shopping experience it offers to all it’s customers. After all, it’s the customers who should matter the most for any brand’s success and that’s exactly what Central aims at here. If you are near Mayo Hall, make sure to visit Bangalore Central and experience a unique shopping feel.
If you have already visited the redesigned Central, do let me know what you think of the new space in the comment section below and which floor is your favorite.
Till then stay awesome 😀